Terry Dicken Business Park Feature Friday

HFC Systems


HFC Systems help small businesses and SME’s simplify and take control of their IT. Their services include managed IT support, IT services and cyber security.


I met with owner Steven to find out how this small, but efficient team are delighting customers.


A decade of service

“HFC Systems have been trading since 2013, supporting businesses with their IT needs.” said Steven. “We cover everything from hardware issues to cloud services, cyber security and managed IT support contracts. Our customers range from sole traders to organisations with 100+ employees working remotely all over the country. Although we specialise in looking after SME’s, companies with 5-25 employees really benefit from our support.  It’s a privilege for us to say that most of our work comes from recommendations. Usually from businesses frustrated with their current provider giving them slow response times or lack of customer service. We know how important both of these are when you’re running a business!”


So what can do businesses do to improve their IT?


Serious about security

“As technology advances, so do the hackers. For this reason, businesses should be committing some of their budget to security. It’s important to consider more than just standard anti-virus software. Come to us and we’ll scan your current systems for vulnerabilities. Proactively identifying weaknesses, offering solutions and giving you peace of mind that you’re fully protected. Preventing attacks from happening is key, therefore, we use a fantastic tool for Office 365 that alerts us to potential hackers. We can see unexpected log-in attempts, and even get visibility on illegal activity. Did they get access? What did they do? This level of support ensures you are serious about the security of the data that you and your clients hold.”


Get backed up

“Full disaster recovery is also available. For example, we offer off-site back up services. In the eventuality of a broken PC or a missing laptop, we can recover everything. Whether it’s a batch of missing emails, a Microsoft Teams site that’s accidentally been deleted or a chunk of data on someone’s OneDrive account that’s disappeared – we can restore it, quickly. Fully managed security password managers might be the right choice for your business. We can do that too! And it’s not just online services we do – we can supply and fit new hardware – PC’s, laptops, printers, ink, even usb cables, and we’ll always try to be competitive on price!”


Work smarter

“It’s not just about mitigating potential disasters! Are you getting the most out of the technology that you are using? Many clients come to us wanting to work smarter. Consequently, we offer solutions which you might not realise even exist! For example, you may want to migrate from a basic email provider to a full Office 365 package. Or your team may be increasing and you need a more efficient way of working together. Many people are aware of the capabilities of Office 365 but it can be difficult to know where to start. That’s where we can add real value to a business. By understanding the way 365 works and being proficient in many of its useful add-ons, we’re in a great position to advise organisations on where to make improvements.”


Honest advice

“We’re proud to boast a strong team of IT technicians who thrive on rolling up their sleeves, solving your IT problems and meeting your business tech needs. We service local businesses on-site throughout Stokesley, Middlesbrough, North Yorkshire and Teesside. Furthermore, we can support the rest of the UK remotely. Whatever your business needs, we promise to offer you fair and honest advice on products and services which we genuinely believe could benefit your business.”


HFC Systems certainly sound like a team you’d want in your corner! So what do they think about the Terry Dicken Business Park?


Park with a view

“The business park is such a nice place to be. Wonderful scenery in abundance and all of the traffic goes in the opposite direction when I’m driving into work. No Marton crawl here! It’s a warm community where folk are friendly and keen to help each other out. We look after the IT for several companies on the park. Additionally, we work closely with other tenants such as Wireless Economics, Catch Design Management, and Direct Business Services.”


They sound like a lovely bunch of businesses!


HFC Systems’ fixed price managed IT support services include robust security measures to safeguard your valuable data. So you’re able to budget effectively and stay compliant. Find out more on 01642 686687 or email contact@hfcsystems.com

HFC Systems can be found at First Floor, 1 Roseberry Court, Terry Dicken Business Park, Ellerbeck Way, Stokesley, TS9 5QT

Want to keep up to date on news and events from the Terry Dicken Business Park? Sign up today using the button below.