Are you ready for new career opportunity?

Stoney Creek UK Ltd is searching for a talented and motivated individual to join our team as an Admin Assistant in Stokesley. If you’re a detail-oriented, organised, and proactive professional, this position could be just for you. Join us in contributing to our success and making a difference in the world of outdoor apparel and gear.

 

Role Summary

Job Title: Administrative Assistant

Reports to: Tony Laughton

Job Location: Stokesley, North Yorkshire

Start Date: July 2024

Job Type: Part-time

# of Hours: 25 Hours per week with flexibility and extra hours when required

Working Hours: Between 8am and 5pm Monday to Friday

Rate: £10.50 – £12.50 depending on experience

 

Role Purpose

Reporting to the Stoney Creek Europe Manager, the overall purpose of the Administrative Assistant in Stokesley is to provide comprehensive administrative support across various aspects of the business. Including its office operations, events, staff, and customers.

 

Duties and Responsibilities 

COMMUNICATION:

  • Answer and direct phone calls
  • Write and distribute emails, correspondence letters and forms
  • Assist in the preparation of regularly scheduled reports
  • Communicating with accounts / finance dept on customer balances, forecasts of value to ship, etc.

STAFF SUPPORT:

  • Organise and schedule appointments
  • Participate in meetings and take detailed minutes and distribute to participants

DOCUMENTATION and FILING:

  • Develop and/or maintain a filing system
  • Update and maintain office policies and procedures

OFFICE MANAGEMENT:

  • Order office supplies and research new deals and suppliers
  • Handle all incoming correspondence.

CUSTOMER SERVICE:

  • Maintain contact lists and approach potential new customers
  • Provide support and customer service to visitors
  • Act as the point of contact for internal and external customers and stores
  • Actively engage with customers to address inquiries, resolve issues and build strong relationships

FINANCE SUPPORT:  

  • Invoicing and credit control

ORDERING AND DISPATCH:

  • Monitor inventory to ensure appropriate quantities are available for fulfilling both store and customer orders
  • Annual Stock takes
  • Helping in the warehouse when required
  • Website and customer ordering and dispatch
  • Returns, exchange and stock management
  • Processing customer orders, ensuring the right prices are charged, managing, arranging and documenting customer shipments, preparing pro-forma invoices where advance payment is required
  • pick and pack orders for dispatch (if required)
  • Processing samples for Key Accounts and sample sets for sales agents

EVENTS:

  • Coordination and attendance

Qualifications & Requirements

  • Proficiency in MS Office (MS Excel in particular)
  • Excellent time management skills and the ability to prioritise work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organisational skills with the ability to multi-task and work under pressure
  • Clean and current drivers license
  • Capable of managing own workload and confident in liaising at all levels of the business
  • A strong, proactive team worker with an open mind
  • Flexible and enthusiastic
  • Manual handling certification preferred but not essential

Contact Details

Stoney Creek UK Ltd can be found at 18 Ellerbeck Way, Stokesley, North Yorkshire, TS9 5JZ. Tel. 01642 712211

Applications for the role of admin assistant in Stokesley should be made to admin@stoneycreekoutdoors.co.uk

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